FAQ’s

FAQ’s

Are your designs custom made or templates?

We have been custom designing websites since we started back in 2004. As part of our design process we send you (the client) our initial ideas which you can then change and edit as much as you like, revisions are unlimited so you get exactly what you want, no templates. However, there are many site builders on the internet where you can make a website in minutes (for free) using a template.

What do you charge for a website?

The majority of projects are unique and need to be quoted on separately. However we can give you a rough estimate on a pre determined project. For a custom designed, fully responsive website (meaning you can access the same site easily from a smart phone or tablet as well as a desktop computer), with a CMS (so you can edit yourself) and up to 10 pages of content you will be looking at around $2500+gst. This come with unlimited design revisions, up to 5 images purchased from istock, onsite SEO, website analysis, competitor analysis and consultation on getting the best out of your website marketing strategies.

Once the website is finished, can I edit the content myself?

Absolutely! All of our business sites (apart from eCommerce) are made using WordPress. WordPress is an amazing product and is responsible for running 1 in every 6 websites on the internet. That figure alone says allot of the product and its popularity. It is extremely flexible and easy to use for even people with the most basic computer skills. We love WordPress!

Does Eye Candy Media provide hosting services?

We sure do! We do not advertise our hosting as we only provide hosting our web design and SEO clients. This way we can give a better level of service and support throughout the year. We have a range of different plans and options with dedicated and shared servers in both Australia and the United States. We have a very strong track record and provide a guaranteed up time commitment for all plans. Many of our long term clients have been hosting with us since the beginning in 2004.

Can I change Plans or cancel at any time?

Yes you can, unless otherwise stated in a contract. However for hosting and SEO clients we do not have any lock in contracts as such and you can choose to cancel at any time.

Is support free?

Sure is! All of our support is free for web design, seo and hosting clients. Simply give us a call or send us an email and one of our friendly staff will contact you normally within the same day.

Do you have an office?

We sure do. Our office is based on the Gold Coast at Unit 39/38 Kendor Street, Arundel (just off Brisbane Road, near Harbourtown). We love having visitors so you are welcome to drop by for a coffee and chat anytime.

If you did not find the answer to your question or would like to discuss your project please call us direct on: 07 5500 6465

© Eye Candy Media 2014 | Web Design in Brisbane